Chem-Dry of Marin FAQs

Yes, we use cleaning solutions that are safe for kids and pets. Our methods rely on natural ingredients without harsh chemicals, so you can feel comfortable having your family and pets at home after we finish cleaning.

Most carpets and furniture are dry in just a few hours after we clean them. Drying times can vary a little based on things like humidity and how dirty the items were, but you usually don’t have to wait long to enjoy your clean space.

Yes, we move most small furniture items before cleaning. You won’t need to worry about couches, chairs, or tables. For larger or delicate pieces, we work around them to make sure both your furniture and floors stay safe.

Yes, we are able to treat and remove many tough stains from carpets and sofas. While some stains are more stubborn than others, our cleaning methods are made to tackle most common spots like spills, pet accidents, and more. You will likely see a big improvement.

We recommend cleaning your carpets and furniture every 6 to 12 months. If you have kids, pets, or allergies, you might want to have them cleaned a bit more often to keep your home fresh and healthy.

We can clean most area rugs right in your home. For delicate or specialty rugs, we sometimes recommend taking them off-site for a deeper clean and extra care. You will always know what to expect before we start.

Yes, we do provide cleaning services for businesses and offices. You can trust us to handle carpets, furniture, and more in commercial spaces, making your workplace clean and welcoming for everyone.

No, we don’t use a lot of water when cleaning carpets and furniture. Our process uses much less water than traditional methods, so your carpets and upholstery dry faster and there’s less risk of mold or mildew.

Yes, our cleaning products are safe for people with allergies. We use natural, chemical-free solutions that are gentle and help remove allergens from your carpets and furniture, making your home a healthier place for everyone.

Yes, we clean tile, stone, and hardwood floors. You can count on us to safely and effectively refresh these surfaces, making them look cleaner and brighter in your home.

We accept most major credit cards, checks, and cash as payment. You can choose the option that’s easiest for you when your cleaning is finished.

If you need to reschedule or cancel your appointment, just let us know as soon as possible. We understand that things come up, and we will work with you to find a new time that fits your schedule. There’s no fee for cancellations with enough notice.

Yes, we offer a satisfaction guarantee. If you’re not happy with the cleaning, let us know and we will come back to fix any problems. We want you to feel completely comfortable and happy with our work.

We recommend scheduling your cleaning appointment at least a few days in advance, especially during busy times. However, we try to be flexible and may have same-day or next-day openings if our schedule allows. Let us know what works best for you, and we’ll do our best to fit you in.

There is no extra charge for weekend or evening appointments. You can choose a time that fits your schedule, and the price will stay the same. We want to make things as easy and convenient as possible for you.